Terms & Conditions

Bromley&Bromley trade on the trust and the goodwill of our Clients and Suppliers, however as everyone knows, somewhere there has to be some small print, so here is ours – simple and to the point. Further detail can also be found upon checkout.

WEBSITE TERMS AND CONDITIONS

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Bromley&Bromley’s relationship with you in relation to this website. 

Intellectual Property Rights

Scabetti owns all copyright and related intellectual property rights in and relating to this website unless expressed otherwise.

No contents of this website (including but not limited to text, images, audio, graphics, photographs, underlying source code and software) can be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means without our prior written consent.

Any unauthorised use of the material of Bromley&Bromley may infringe copyright laws, trade mark laws, the laws of privacy and publicity, and communications regulations and statutes. Please email us at info@bromleyandbromley.com with any queries around this issue.

Links

No liability whatsoever will be incurred by Bromley&Bromley in respect of any links to anything contained in this website.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Bromley&Bromley's prior written consent.

Liability

The use of this website is at your own risk. Bromley&Bromley is not liable for any damage or loss whatsoever caused by the Internet or this website or any related information technology.

Bromley&Bromley does not warrant that this website will be free from computer viruses or other malicious programs etc which may cause direct, indirect, consequential, incidental or any other damages to you or any other party. Bromley&Bromley shall not be liable to you or any other party for any loss or damage whatsoever or howsoever caused due to any use of this website or reliance on it or its contents.

Variation

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

TRADING TERMS AND CONDITIONS

Products



All products are described as accurately as possible with every effort being made to ensure that photography depicts colours and finishes as realistically as possible. However, there may be some slight variation in dimensions, weights and we cannot guarantee colours will appear exactly the same on all media.

Each product is sold as a single item, even if there is more than one item featured in a photograph.
If an item is out of stock you will be unable to purchase that item until it is in stock again.  
An estimate of the in stock date will be shown in the description.

Prices



All prices are shown in GBP and include VAT at 20%.  Delivery is charged separately and will be added to your order at checkout.
We may change the price of any item at any time without prior notice.

Delivery



We're looking at worldwide delivery, but for now, for the purposes of automation, delivery is currently only to the UK. Delivery may be possible elsewhere and please contact us for a delivery quote.

Delivery is based on order value:

Orders of total value up to £100, delivery is £4.95

Orders of total value over £100 and up to £200, delivery is £9.95

Orders of total value over £200 and up to £650, delivery is £14.95

Orders of total value over £650, delivery is £19.95

We aim to dispatch your purchase within two working days of your order being placed.
For smaller orders we use Royal Mail Special Delivery and for larger orders DHL.
Both of these services aim to deliver next working day so you can expect to receive your items within 5 days of your order being placed.
If you require your items sooner, please contact us as we may be able to get your items to you more quickly.

Payments
Online via Pay Pal or Shopify Payments
Telephone
Post
Bank Transfer
 

Returns & Refunds



Unused Items

We're confident that you will be overjoyed with your purchase from Bromley&Bromley. If however you are not entirely satisfied you can return any unwanted items with a completed returns slip (so we know who to refund) within 10 days for a refund.  Once received – we aim to process your refund within 7 days.

We will not accept returned items once 10 days has passed.

It is your responsibility to return the items back to us in good condition in their original packaging.  We will refund the original purchase price less any postage paid. We cannot be held responsible for items that are lost or damaged in the post and recommend that proof of postage is obtained and suitable insurance taken out to cover the replacement value.

We do not accept unauthorised returns under any circumstances and we are sorry, but we do not reimburse the postage on items that are being returned unless they are faulty.

If you wish to cancel your order before it has been posted out to you, then please confirm this by email as soon as possible and we will reimburse you the cost within 30 days. 

Damaged or Faulty Items

In the unlikely event that any of your items have been damaged in transit or are faulty.

Please contact us immediately (within 3 days of the delivery or the fault developing) by email, returns@bromleyandbromley.com or by phone so that we can arrange a replacement, refund or repair for you. We will advise you what to do with the items. It’s always helpful to see a photograph of the damaged item and its packaging too.

If you decide you would prefer a refund we will refund the original amount you paid including any delivery fees. 

Our Identity

Bromley&Bromley
13 Town Yard
Station Street
Leek
Staffordshire
ST13 8BF
+44 (0) 1538 371471

info@bromleyandbromley.com

Bromley&Bromley is a trading name of Scabetti Ltd
VAT registration number: GB 697 9310 78
Company registration number: 8007370

Variation

These Terms and Conditions may be changed by Bromley&Bromley at any time at its sole discretion. Such changes will be made without prior notice.

Law

These conditions and all other express terms of contract shall be governed and construed in accordance with the laws of England.

PRIVACY POLICY

Your privacy is important to us. We, Scabetti Ltd, are committed to respecting and protecting the privacy of anyone using our websites and the confidentiality of any information that you provide us with.

We only use the information we collect about you carefully, lawfully and in accordance with the Data Protection Act 1998.

Information we hold

If you have shopped with us or made an enquiry via our websites we will hold your name, address, telephone number and email address. Credit card details are held by Pay Pal who are our payment provider, they are so secure even we can’t see them.

We will also hold the delivery address(es) for your orders and maintain a record of your product selections.

If you have requested a catalogue, entered a competition or completed feedback, we hold your name, address, telephone number, email address.

Information we use

We use the information we hold on your records for operational purposes; for example processing your order, dealing with queries, tracking deliveries, reviewing past purchases.

We also use the information to keep you up to date with Bromley & Bromley and Scabetti; mailing new catalogues, newsletters and sending emails as appropriate.

Cookie Policy

We collect information directly from you in a number of ways. One way is through our use of ‘cookies’. Most websites use cookies in order to make them work, or to work more efficiently, as well as to provide information to the owners of the website. They help us to understand how our customers and potential customers use our website so we can develop and improve the design, layout, content and function of the site. Cookies are small text files that are placed on your computer’s hard drive by websites that you visit. They save and retrieve pieces of information about your visit to the website – for example, how you entered the site, how you navigated through the site and what information and documentation was of interest to you. This means that when you go back to a website, it can give you tailored options based on the information it has stored about you on your last visit.

Some of our cookies are used to simply collect information about how visitors use our website and these types of cookies collect the information in an anonymous form.

Where there is a login process relating to buying products or services from us we also use cookies to store personal registration information so that you do not have to provide it to us again on subsequent visits.

The rules about cookies on websites have recently changed. If you are uncomfortable with the use of cookies, you can disable cookies on your computer by changing the settings in the preferences or options menu in your browser. You can set your browser to reject or block cookies or to tell you when a website tries to put a cookie on your computer. You can also delete any cookies that are already stored on your computer’s hard drive. However, please be aware that if you do delete and block all cookies from our website, parts of the site may not then work. This is because some of the cookies we use are essential for parts of our website to operate. Likewise, you may not be able to use some products and services on other websites without cookies.

To find out more about cookies, including seeing what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. 


 If you do not wish to accept cookies from our website, please leave this site immediately and then delete and block all cookies from this site. Alternatively, you may opt out of receiving information from us by e-mail, telephone, fax or post. You can contact us via email info@scabetti.com or telephoning +44 (0)1538 371471.

Security

We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or willful intent.

Your rights

You have the right to ask us not to use your personal data for marketing purposes. You can exercise your right to prevent this happening by letting us know via email to info@scabetti.com or telephoning +44 (0)1538 371471.

General

You have the right to see personal data (as defined under the Data Protection Act) that we keep about you upon receipt of a written request and payment of a fee of £10. Any request should be sent to:

Scabetti Ltd.
13 Town Yard
Station Street
Leek
Staffordshire
ST13 8BF,
United Kingdom.